STUDIO POLICY

Services and treatments are available only for clients aged 18 and over.

All booking fees are strictly non-refundable. Booking fees are deducted from the final cost of the treatment. Appointments can be rescheduled up to 48 hours before the appointment start time. Otherwise, the booking fee will be forfeited and a new one will be required for a new booking. No-shows without prior notice will result in future bookings being declined

Late arrivals of more than 15 minutes may result in the appointment being cancelled, the booking fee being lost, and a new booking will be required. Please do not arrive more than 5 minutes before your scheduled time.

Strictly no children are allowed at appointments due to safety and insurance reasons. Please do not arrive with any additional person. In exceptional cases, please contact us to discuss alternatives.

A communicative level of English or Polish is required to complete the consultation, discuss treatment and aftercare, and understand contraindications and possible complications.

Consultations are charged at £30. If you decide to proceed with a treatment and the appointment is booked within 90 days of the consultation, the consultation fee will be deducted from the cost of the treatment.

The amount of product is assessed during consultation and may change based on clinical suitability. Booking a specific amount does not guarantee it will be used, and clients cannot request unsafe or unsuitable doses. If unsure, please book a consultation only. Consultation and treatment should not be booked together. If a treatment is booked but not proceeded with after consultation, the treatment deposit will be forfeited and cannot be transferred or rescheduled.

Results vary depending on anatomy, lifestyle, and healing, and no specific outcome can be guaranteed. Any concerns should be reported within 14 days. After full healing, any true asymmetry can be assessed and corrected. However, requests for additional product based on preference will be treated as a new, chargeable treatment. All treatments are strictly non-refundable.

Clients who have previously any other dermal fillers elsewhere must be aware that the presence of filler migration, asymmetry, lumps or overfilled tissue may prevent treatment from being carried out. In such cases, dissolving the existing filler may be required prior to any new treatment.

Anti-Wrinkle Treatments & Top-Up For anti-wrinkle treatments, the initial appointment must be booked first and top-ups cannot be combined with it. Top-ups are booked separately as soon as the initial treatment is booked and must be done 14–28 days after treatment. Clients are advised to book the top-up in advance, as availability is not guaranteed. After 28 days, top-ups are not possible. Out-of-hours top-ups are £50. Booking both on the same day does not secure a top-up.

Courses of treatments are paid in full at the first session and scheduled within the agreed timeframe. Packages are for one person only and cannot be shared or transferred. Appointments must be booked within 3 months of purchase (unless agreed otherwise), otherwise the booking may expire or be subject to price changes. Treatments not used within 6 months will be cancelled.